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Customs Supervisor

Job Description

An established Freight Forwarder is currently seeking experienced Customs Supervisor to join their growing team in the Heathrow area.

The Customs Supervisor will oversee the customs team, ensuring the customs department runs smoothly. 

Main Responsibilities:

  • Manage the customs team, allocating daily tasks to team members
  • Ensure customs entries are completed correctly and as per requirements
  • Assist with the development of the customs team
  • Identify opportunity to improve processes and operational procedures
  • Ensure that customs team members are fully trained, providing additional training where needed
  • Provide assistance and jump in being hands on when needed
  • Completing customs entries as needed
  • Regularly communicate with internal and external partners

Key Requirements:

  • 5+ years customs experience
  • Excellent knowledge of customs processes
  • In depth understanding of freight forwarding process, ideally all modes including ocean, road, and air freight
  • Supervisory or direct staff management experience is essential, strong leadership qualities
  • Strong IT skills, ability to use customs and freight forwarding software
  • Excellent communication and organisation skills