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General Manager

Job Description

We are partnering with a trucking/catering company based in Dover looking for a General Manager to join their team.

Reporting to the Group Operations Director, the role will be responsible for the efficient and profitable running of the facility.


  • Controlling capital expenses, spending plans, and truck stop profit and loss accounts.
  • Participate in the assessment and creation of the truck stop strategy and performance metrics.
  • In conjunction with the board of directors, plan and carry out operations according to established budgets, volumes, and timeframes.
  • Recognize all team members' requirements and needs, making sure they are aware of the operational goals, purposes, and accomplishments.
  • Conduct troubleshooting and provide solutions for challenging problems.
  • Maintain and develop working relationships with other senior managers in the company
  • Maintain a working knowledge of necessary policies and official regulations
  • Manage the facility's activities to ensure they comply with the organization's requirements for quality, legal, and environmental policies as well as general duty of care
  • Lead the team's development, including the creation of suitable incentive programmes.
  • Ensure that employee performance evaluations are conducted in accordance with corporate policy.
  • Ensure that the teams have the necessary resources, and that employee hours and absences are managed to ensure that operational requirements are fulfilled.
  • Monitor, measure, and report on operational challenges, opportunities, and development goals and achievements within approved formats and timeframes.
  • Complete any additional tasks that the Group Operations Director and other board members request.

Skills Required;

  • Strong hands-on approach
  • Experience working in a catering/security facility
  • Extensive management experience is essential for this role
  • Excellent problem solving and decision making skills
  • Able to manage a large facility
  • Working knowledge of Microsoft Office packages