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Senior Relocation Consultant

Job Description

A fantastic opportunity is available for a Senior Relocation Consultant to join our client a global relocation provider in Frankfurt, Germany.

The Senior Relocation Consultant will be responsible for delivering Relocation, Immigration and Global Mobility services to clients, assignees, and their families.
You will ensure a smooth relocation transition whilst serving as the single point of contact throughout the process.

Key Duties of the Senior Relocation Consultant:
  • Manage all activities and services related to the Relocation process
  • Act as the main point of contact to corporate clients regarding relocation and immigration services and needs 
  • Carry out pre-assignment briefs and orientations
  • Advise the assignees on global mobility and relocation policies
  • Coordinate all relevant services Home Search, Settling-In, Visa and Immigration 
  • Ensure compliance and service excellence at all times
  • Manage client Relocation and Immigration cases from initiation to completion 
  • Deliver client assignment briefings, preparation and coordination of global mobility services
  • Always ensure complete satisfaction from assignees, their family and the client
  • Deliver services in line with the Client’s corporate relocation policy including numerous relocation service offerings
  • Attend client meetings, provide input to RFPs to support sales and account management
Skills & Experience:
  • Fluent in German and English language
  • Previous experience working in Relocation, Global Mobility or Immigration
  • Good understanding of relocation and global mobility processes 
  • Ability to coordinate a variety of relocation services for corporate clients
  • Excellent IT skills in Microsoft office
  • Excellent understanding of the relocation, immigration and global mobility industry
  • Customer focused approach and attitude – good communication skills
  • Ability to multitask and paying attention to detail – good organizational skills
  • Commercial and financial acumen
  • Key attention to detail and strong numeracy skills
  • Sense of compassion and a sensitivity to the needs of assignees and their families
  • Excellent written and verbal communication skills
  • Strong project management skills 
  • Strong administration skills