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Household Goods Moving, Sales Surveyor

Job Details

  • Posted:28th November, 2022
  • Sector:Moving Services
  • Location:Selangor, Selangor, Malaysia
  • Job Ref:15779
  • Salary:Competitive Base + Commission

We are seeking an experienced Household Goods Moving Sales Surveyor to join our client in Malaysia.

You will join their fast developing Consumer Moving Sales department and will specialise in surveying moves for private customers virtually by video and telephone. 

Duties include:

  • Turning inbound private moving and relocation enquires into booked business
  • Engaging with consumer customers daily to discuss their moving requirements
  • Conducting pre-move surveys via phone  or video software
  • Supporting the household goods moving process

Main Responsibilities

  • Have a good understanding of customers relocation requirements
  • Conducting pre-move surveys via phone software
  • Present household goods move quotations to customers
  • Ensuring customers understand customs requirements, insurance, and other relocation requirements
  • Act as brand ambassador to demonstrate the company as a market leader 
  • Maintaining relocation case records and sales pipeline updates, meeting sales objectives by booking moves
  • Fostering strong relationships with consumer customers
  • Sell and recommend moving services to best meet customer needs
  • Use negotiation skills to close quotations 
  • Partnering with internal operations and sales surveying teams to discuss, recommend and ensure best service delivery of moves


  • Ideally 3 years + experience working in the HHG moving sector
  • Previous Household Goods Moving Sales Surveying experience is required 
  • Great telephone skills 
  • Ability to operate in a fast-paced atmosphere
  • Self-motivated 
  • Strong customer service experience in the moving, relocation or logistics sector.
  • An excellent customer service attitude.
  • Competent with Microsoft Office and other IT programmes for which training will be provided.

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