We are partnering with a Fine Art Logistics company who are looking for an Account Manager to join their expanding team in Miami. 

Key Responsibilities:

• Capable of managing art logistics projects from start to finish, oversee the collection, packaging, and shipping processes
• Ensure that all accounts are always maintained, and that the shipment is run as cost effectively as possible without jeopardising customer happiness
• Setting up customer files, issuing bills of lading, and generating invoices on a daily basis
• To keep track of all internal and external shipments from beginning to end
• Documents must be stored in accordance with company policies and procedures
• Files must be kept in compliance with corporate policies and procedures
• Ensure that inventories and commercial invoicing are compliant with international regulations and standards
• Manage the whole client experience throughout the shipping process, ensuring that client expectations are met
• Arrange shipments for all departments (auction house/interior design/gallery)
• Providing timely and professional assistance with department calls
• Assist your management whenever possible

Skills and Attributes:

• Previous experience working within an art logistics/shipping role
• Excellent problem-solving skills, including the ability to apply intuition to resolve client concerns and complaints
• Extremely well-organized and detail-oriented, with the capacity to manage many tasks
• Experienced in dealing with international shipments 
• Knowledge of Microsoft Office and internal computer systems are required
• Always maintain impeccable email etiquette as well as a professional and respectful telephone and in-person demeanour
• A team player who can work with people at all levels in a fast-paced environment
• History of client service and sales experience