Branch Manager - Moving Services

Branch Manager – Bangalore, India

Alchemy is looking for an experienced and committed Branch Manager to handle operations in Bangalore. This vital function is responsible for ensuring that household goods services are managed seamlessly across numerous locations. As a key leader, you will drive operational excellence, uphold high service standards, and meet corporate objectives in the moving and relocation industry.

What You’ll Be Doing:

• Oversee and manage moving operations effectively.
• Ensure consistent delivery of household goods services and destination service initiatives.
• Lead and guide teams as they move between sites, cultivating an environment of quality and responsibility.
• Create and implement operational plans to achieve the company's goals and growth objectives.
• Maintain high levels of customer service to ensure client happiness.
• Collaborate with sales and business development teams to help drive regional growth.
• Track financial performance, including budgets, cost control, and profitability.
• Maintain compliance with local regulations and corporate rules.
• Analyse industry trends and prospects for improving service offerings and market presence.
• Provide regular updates to top management on operational performance and issues.
• Improve operational efficiency and workflow for all moving-related activities.
• Implement continuous improvement initiatives to increase overall service quality and effectiveness.

• Extensive experience in the moving and relocation sector.
• Proven experience handling household products and destination services.
• Strong leadership skills, including the ability to manage teams in numerous locations.
• Excellent organisational and operational management skills.
• In-depth knowledge of the Bangalore market.
• A customer-centric approach with a commitment to providing high-quality services.
• Excellent financial acumen, including budget management and expense control.
• Ability to multitask and perform under pressure in a fast-paced setting.