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Domestic Move Manager

Job Details

  • Posted:30th November, 2023
  • Sector:Moving Services
  • Location:London, Greater London, United Kingdom
  • Job Ref:16972
  • Salary:£28,000 - £30,000 DOE
Our client, a removal company based in North West London, is seeking a Domestic Move Manager/Coordinator to join their team. The successful candidate will be responsible for the smooth operation of the department, offering excellent support to all parties involved throughout the removal process.

  • Overseeing domestic removals from initial inquiry to the closing of the deal, providing removal quotes to clients and invoicing for all removals.
  • Ensuring all files are compliant with company guidelines and standards.
  • Entering data promptly and accurately into the company database system.
  • Resolving complaints and potential issues quickly and effectively, liaising with other managers and departments when necessary.
  • Actively seeking ways to improve service by asking questions and offering suggestions.
  • Develop strong working relationships within the team, with other departments, and with other relevant third parties (subcontractors, suppliers etc.).
  • Ensure all documentation is received by relevant parties in a prompt manner.
  • Keeping all parties involved in the removal process fully up to date on the progress at all times to ensure customer satisfaction.

  • Previous experience within the removal industry is required.
  • Excellent attention to detail.
  • Enthusiastic and adaptable attitude to work.
  • Able to work well under pressure.
  • High level of professionalism at all times.
  • Proficient in Word, Outlook and Excel.

If you are interested in hearing more about this exciting opportunity, please contact Alchemy today!

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