We are partnering with a leading freight forwarder who are seeking a Supervisor to join their team in Rotterdam.
In this role, you will lead and mentor the project team, offering essential guidance and support to ensure the smooth execution of projects. You’ll address logistical challenges, optimizing supply chain operations to boost overall efficiency.
Key Responsibilities:
- Lead the Operations Project Team and oversee the entire project scope for transport and logistics services.
- Support the daily operations of the offshore transportation scope.
- Manage and oversee the offshore Project Control Towers ensuring that the Scope of Work (SOW) is fully met.
- Handle day-to-day inquiries and shipments within the department, managing both the commercial and operational performance within the Energy Ports & Projects business unit.
- Track, analyze, and report project/shipment progress to clients while coordinating with various BWS offices, teams, agents, and support functions, including Chartering Desks, Technical & Engineering, and HSSEQ departments.
- Support KPI and SOP processes, ensuring timely communication with stakeholders.
- Take ownership of issues, following escalation procedures when necessary.
- Build and maintain strong relationships with clients by delivering high-quality service.
- Identify risks in transporting over-dimensional cargo and develop appropriate mitigation strategies.
- Monitor the service quality and performance of subcontractors and suppliers.
- Assist with operational sales, business development, and provide support to the Rotterdam office as needed.
Qualifications and Requirements:
- A bachelor's degree in a relevant field (e.g., business administration, project management) or equivalent practical experience.
- Proven experience as a Supervisor or Team Lead in Freight Forwarding.
- Strong understanding of project management methodologies and best practices.
- Familiarity with specialized equipment, including multi-axle trailers and self-propelled modular transporters, as well as a working knowledge of customs procedures for oversized cargo, is highly preferred.
- Solid knowledge of transportation regulations, particularly regarding oversize and heavy haul shipments.