We are working with an International Art Transport and Storage company based in London.

The ideal candidate would have previous Fine Art Storage, Shipping and Client Management.

Responsibilities:

• Independently identify the needs of each individual client
• Using internal inhouse systems to track all required services, whilst liaising with both the client and the service departments to ensure tasks are completed to a high-quality standard
• Manage the delivery schedule and any changes ensuring all parties are kept up to date
• Simultaneously manage a variety of files and external suppliers
• Administrative tasks such as providing reports on activity when requested
• Ensuring company policies are always adhered to 
• Occasionally visit clients to develop relationships and review client satisfaction

Experience and Skills:

• Previous experience or experience in a logistics position
• Have exceptional knowledge of UK transport routes, including road, air, and sea
• Previous experience in managing projects, the end-to-end delivery of services
• Show confidence with stakeholder’s management of client relationships
• Ability to show good attention to detail, work to tight deadlines and prioritising workload
• Show the ability to maintain clean and concise records, filing and monitoring systems
• Excellent computer literacy and experience with both Microsoft Office and Enterprise Resource Planning software (ERP) and have excellent numerical and analytical skills
• Anticipate and troubleshoot any problems that may occur
• Exceptional communication skills with internal and external staff
• Work alongside colleagues, customers, and suppliers to resolve any security issues and escalate further when necessary