Our client has an excellent opportunity for an Immigration Consultant who is keen to learn about Dutch immigration and develop their skills with the assistance of a Senior Immigration Consultant.

This role offers hybrid working with at least 1 day per week in the office, as well as an attractive salary and bonus scheme.

Responsibilities:

• Serving as the primary point of contact for clients, helping them with immigration-related matters and, if necessary, requesting the services of a Senior Immigration Consultant.
• Evaluating the clients’ options for residence permits and/or work permits, collaborating with Senior Consultants on more complex cases.
• Drafting thorough advice on the fundamentals of immigration.
• Preparation and submission of applications and documentation required by government agencies.
• Coordination of the legal and administrative processes related to immigration issues for particular clients.
• Holding brief legal discussions on immigration-related matters with government agencies, colleagues, and clients, with the ability to explain the Dutch immigration process in simple and understandable terms. 
• Advising customers about any risks that they may not be aware of and marketing the company’s services where appropriate.
• Keeping meticulous records, including internal and external databases (as requested by the client) that include all immigration-related information handled by the company, such as the client's current immigration status and updates on any ongoing procedures.
• Recording all activity using company software. 
• Continuously learning about Dutch immigration law and regulations.
• Managing various caseloads.
• Building rapport with clients, becoming their specialist for advice relating to Dutch immigration matters.
• Managing client expectations and adhering to service delivery timelines.
• Billing clients promptly and accurately.
• Understanding when clients may prefer an explanation via telephone rather than email. 
• Reporting current immigration application statuses for clients as well as any ongoing actions and fees charged. 
• Business travel as required.

Requirements:

• Fluency in Dutch and English is essential.
• A degree holder, preferably Law related.
• 2 to 4 years of immigration experience.
• Ideally, you will have some contacts in the Dutch immigrant community.
• A strong team player with good communication skills, able to deal with sensitive clients.
• A keen problem solver.
• Computer literate.