Back to Jobs

International Move Manager

Job Details

  • Posted:28th November, 2023
  • Sector:Moving Services
  • Location:Watford, Hertfordshire, United Kingdom
  • Job Ref:16912
  • Salary:£28,000 - £32,000
Our client, a Global Removals firm is searching for an International Move Manager to join their team based in the Watford area.

  • Guarantee that clients receive the greatest level of move management throughout the moving process, resulting in customer satisfaction and referrals. 
  • To maximise job profitability of allotted moves by strictly controlling costs. 
  • To maintain proactive communication with internal service partners and departments. 
  • To coordinate and reserve all services with internal partners, suppliers, and departments. 
  • The client's expectations are fulfilled, and consistently excellent service is given.
  • Being the single point of contact for the customer's whole journey can help you better understand their needs and, in turn, their experience. You will be expected to uphold the highest levels of communication and customer service at all times. 
  • To guarantee that inquiries, bookings, and movements are handled promptly, with all necessary.
  • Prior to processing, documentation was carefully examined. 
  • Quick response to rate requests and email inquiries. 
  • To meet the deadlines for accounting and transportation. 
  • Recognise sales opportunities, take full advantage of them, and upsell customers on additional goods and services. 
  • When processing documents, always adhere to company and legal requirements. 
  • Assisting the other team members and participating in team meetings and briefings as scheduled.
  • Strong administrative and problem-solving skills; customer-centric; able to foster a positive customer experience and establish rapport with clients, partners, and suppliers. 
  • A strong sense of organisation and the capacity to organise and handle several job files. 
  • Business acumen to increase employment profitability. 
  • A flexible approach and capacity for adaptation. 
  • The capacity for efficient communication at all levels. 
  • A superb ability to manage one's time and perform well under duress. 
  • A desire for outcomes and an enthusiasm for completing all duties to the highest standard. 
  • IT expertise in Office, Word, and Excel.
If you are interested in this role, please contact Alchemy today.

Apply For This Job