- Generating sales from leads by obtaining moving information & requirements from prospective moving customers.
- Following up on all sales estimates.
- Liaising with clients to arrange pre-moving surveys.
- Maintaining relationships with clients, providing high levels of customer services at all times.
- Update the moving companies social media accounts.
- Produce national and international moving quotations by calculating volumes, quotes, and exchange rates.
- Responding to clients moving queries and complaints and identifying areas in need of improvement.
- Updating all systems and records as and when required.
- Maximise profitability while maintaining moving service standards.
Skills & Experience:
- Experience working within the household goods moving or logistics is desirable.
- A positive and personable attitude with excellent problem-solving skills.
- Excellent client and customer relationship skills with the ability to liaise confidently with customers.
- Strong IT and MS Office experience using Outlook, Word, and Excel.
Reach out to Alchemy Global Talent Solutions today to apply!