Our client is a large, international Moving and Relocation Company and they looking to recruit a Move Coordinator based at their Dallas location.

Responsibilities of the Move Coordinator:

• Receiving and registering orders for third-party services, installation or service changes.
• Maintaining current knowledge of contract carriage agreements and tariffs.
• Compiling contract forms, determining fees for requested moving services, and managing special requirements after gathering and reviewing all relevant information from the client.
• Collecting information from moving customers via telephone or face-to-face and supplying them with information regarding moving services.
• Maintaining up-to-date account profiles with applicable discounts and particular instructions that apply to each customer account.
• Tracking and coordinating shipments for driver placement, destination services, and claim follow-up, notifying dispatch and the driver of any shipment modifications.
• Coordinating follow-ups with moving customers to advise on how their move is going and to make sure they are happy with the service.
• Aiding with billing issues or moving service-related complaints, directing issues to the appropriate departments for investigation.
• Entering and amending data in ACT software.
• Other duties as required.

Requirements of the Move Coordinator:

• At least 1 year of Move Coordinator experience.
• Excellent computer and administration abilities.
• Good eye for detail and ability to work with numbers.
• Confident in communicating with people.
• Well organized. 

Reach out to Alchemy Global Talent Solutions today to learn more about this excellent opportunity!