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Move Coordinator

Job Details

  • Posted:2nd August, 2023
  • Sector:Moving Services, Private Moves
  • Location:Dallas, Texas, United States
  • Job Ref:16739
  • Salary:$55,000

Our client is a large, international Moving and Relocation Company and they looking to recruit a Move Coordinator based at their Dallas location.

Responsibilities of the Move Coordinator:

  • Receiving and registering orders for third-party services, installation or service changes.
  • Maintaining current knowledge of contract carriage agreements and tariffs.
  • Compiling contract forms, determining fees for requested moving services, and managing special requirements after gathering and reviewing all relevant information from the client.
  • Collecting information from moving customers via telephone or face-to-face and supplying them with information regarding moving services.
  • Maintaining up-to-date account profiles with applicable discounts and particular instructions that apply to each customer account.
  • Tracking and coordinating shipments for driver placement, destination services, and claim follow-up, notifying dispatch and the driver of any shipment modifications.
  • Coordinating follow-ups with moving customers to advise on how their move is going and to make sure they are happy with the service.
  • Aiding with billing issues or moving service-related complaints, directing issues to the appropriate departments for investigation.
  • Entering and amending data in ACT software.
  • Other duties as required.

Requirements of the Move Coordinator:

  • At least 1 year of Move Coordinator experience.
  • Excellent computer and administration abilities.
  • Good eye for detail and ability to work with numbers.
  • Confident in communicating with people.
  • Well organized. 

Reach out to Alchemy Global Talent Solutions today to learn more about this excellent opportunity!

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