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Move Coordinator

Job Details

  • Posted:24th June, 2024
  • Sector:Private Moves, Moving Services
  • Location:Portland, Maine, United States
  • Job Ref:17591
  • Salary:$24 - $27 per hour

Our client, a prominent leader in the moving and storage industry, is looking for a highly motivated and experienced Move Coordinator to join their team based in Portland, ME.

The ideal candidate will possess a solid background in Van Line operations and international moves, with a proven ability to handle leads and manage sales appointments effectively.

Remote candidates with relevant experience and expertise will be considered.

Key Responsibilities:

  • Respond to customer inquiries and deliver exceptional customer service related to Van Line and international moving services.
  • Efficiently handle leads, ensuring timely follow-up and detailed documentation.
  • Schedule and confirm sales appointments with potential clients.
  • Utilize the Supermove CRM/Dispatch program to track and manage customer interactions and logistics.
  • Collaborate with the sales and operations teams to ensure seamless service delivery.
  • Promptly and professionally address and resolve customer complaints and issues.
  • Stay informed about industry trends, regulations, and best practices.


Requirements:

  • Proven experience in Van Line operations and international moves.
  • Proficiency in scheduling and confirming sales appointments.
  • Experience with the Supermove CRM/Dispatch program is a significant advantage.
  • Excellent communication and interpersonal skills.
  • Strong organizational skills and attention to detail.
  • Ability to work both independently and as part of a team.
  • Flexibility to work in a hybrid model, with the ability to report to the branch, as required.


Reach out to Alchemy Global Talent Solutions today.
 

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