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Move Manager

Job Details

  • Posted:29th September, 2023
  • Sector:Moving Services
  • Location:London, United Kingdom
  • Job Ref:16913
  • Salary:£27,000 - £30,000

Alchemy has partnered with a well-known Removals and Relocation firm to find a Move Manager, to join their team in North West London. 

The successful applicant will finalise all shipments that are moving worldwide, and support the Removals Sales Department. 

Duties;

  • You must set up surveys and make the first call the day you receive the inquiry. 
  • Ascertain that every survey appointment is verified in writing and noted in the surveyors' calendar. 
  • Communicate with the client to confirm job schedule, scheduling, and other operational details. 
  • Providing easy access to the collection and delivery addresses and ensuring each job is profitable.
  • Verify receiving the customer's acceptance and any other relevant paperwork before the relocation date, move, collect your passport, visa, customs documents, etc., and your final payment. 
  • To send out bills promptly and make sure that payment is collected in accordance with the contract.
  • Finalise and update the system with final packed volumes once everything is received, and carry out pack day calls, which are essential and must be done on each move. 
  • Inform the Manager of any problems that could affect or improve the performance of the Company.
  • Maintain secrecy and confidentiality.
  • In the event of a claim, manage all customer claims requests and receive all claim materials. 
  • Assist other employees in the department in covering absences and sickness.
  • General move management according to firm specifications.

Requirements;

  • Excellent communication skills.
  • Ability to prioritise and manage workload in a pressurised environment.
  • Good computer skills, including Microsoft applications.
  • Ability to create profitable business relationships with clients.

If this sounds of interest, reach out to Alchemy Global Talent Solutions today!

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