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O&I Operations Manager

Job Details

  • Posted:30th August, 2023
  • Sector:Moving Services
  • Location:Houston, Texas, United States
  • Job Ref:16811
  • Salary:$65,000 - $80,000
We have a fantastic opportunity in Houston, TX to work with a large Moving and Relocation company.

They are looking for an experienced O&I Operations Manager to complement their existing team.

  • Offer operational sales support such as strategy formulation, solution architecture, presentation assistance, statements of work, pricing, proposals, contracting, and execution.
  • Manage and supervise coordination and administration to provide a smooth, controlled and efficient client experience and business process.
  • Responsible for ensuring that the commercial portfolio's SLAs and deliverables are met.
  • Develop, implement, and monitor company service operational standards and processes.
  • Create, implement, and manage company Project Management standards and processes.
  • In accordance with the Strategic Plan, promote operational quality, integration, and innovation.
  • Establish internal and external quality and customer satisfaction measures.
  • Enhance and strengthen Infrastructure for commercial moving solutions that encourage growth and operational effectiveness.

  • Bachelor's degree (B. A.) or five to seven years related Industry experience or equivalent combination of education and experience.
  • Outstanding verbal and written communication abilities.
  • Excellent customer service skills.
  • Capability to prioritise and re-prioritize when circumstances and requirements change during the workday.
  • Multitasking and workflow organisation skills are required to manage daily duties, satisfy deadlines, and prioritise work.
  • Excellent analytical and problem-solving abilities.
  • Outstanding attention to detail and follow-through.
  • Capacity to work within schedule constraints and deadlines.
  • Ability to establish and maintain strong working relationships with both internal and external customers.
  • Ability to operate alone and with minimal supervision.

If this position sounds of interest, reach out to Alchemy Global Talent Solutions today!

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