Responsibilities:
- Coordinate the ocean freight process from start to finish
- Maintain a high standard of customer service
- Ensure all documents are present for clearance
- Provide rates to customers
- Book ocean freight, keeping the customer up to date throughout the process
- Ensure that you are working in accordance with the Companies Credit Policy at all times
- Resolving customer queries
- Experience in Ocean Freight operations required
- Ability to demonstrate a flexible, hands-on approach
- Effective communicator with colleagues, clients and suppliers
- Computer conversant in basic applications & customs procedures
- Ability to work under pressure, and ability to multi task
- Working knowledge of dangerous products, section 5 weaponry, and confidential shipments