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Operations Manager

Job Details

  • Posted:30th January, 2024
  • Sector:Moving Services
  • Location:Portsmouth, Hampshire, United Kingdom
  • Job Ref:17217
  • Salary:£35,000 - £40,000 dependant on experience and ability

Our client is a leading player in the domestic and international removal industry, dedicated to providing efficient and reliable relocation services.

They are seeking a dynamic and experienced individual to join their team in Portsmouth as an Operations Manager. This role presents an exciting opportunity to contribute to the smooth operation of the business and play a key role in its continued success.


  • Schedule daily removals and transportation.
  • Answer client questions.
  • Examine the premises of clients and determine the quantity to be removed.
  • Effectively market and sell the company's services.
  • Compile quotations based on data from the company's costing system.
  • Send removals quotes to customers.
  • Follow up quotations.
  • Prospective clients should be canvassed.
  • As needed, advise the company on the best vehicles and crews to use for each removal.
  • Brief the removal workers.
  • When special removals are ordered, supervise them.
  • Comply with the Branch Manager's objectives.
  • Provide insurance advice to customers.
  • Claims and complaints should be investigated and reported on.
  • In general, assisting the Manager in their tasks and filling in when they're unavailable.


  • Proven experience in operations management, preferably within the removal or logistics industry.
  • CPC license is desirable but not essential.
  • Strong leadership and team management skills.
  • Excellent organizational and multitasking abilities.
  • Effective communication and interpersonal skills.
  • Knowledge of safety regulations and compliance in the removal industry.
  • Proficiency in using relevant software and tools for logistics and inventory management.

If this is of interest and you'd like to find out more, please reach out to Alchemy today!

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