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Operations Manager

Job Details

  • Posted:5th June, 2024
  • Sector:Moving Services
  • Location:London, Greater London, United Kingdom
  • Job Ref:17542
  • Salary:£40,000 - £45,000 + Overtime

Our client a reputable West London-based removals company is in search of a seasoned Operations Manager capable of overseeing both operational and warehouse aspects.

This role entails ensuring adherence to legal requirements concerning health, safety, and vehicle operations, encompassing maintenance, tachograph management, and monitoring driver hours. Additionally, it involves spearheading teams to provide outstanding removal services, fostering removal client relations, and optimizing profitability.

The responsibilities for the role are:

  • Supervising maintenance tasks, including inspections and resolving defects.
  • Managing tachograph records and ensuring compliance with removal drivers' hours regulations.
  • Enforcing measures to prevent overloading and control speeding incidents.
  • Liaising with the Traffic Commissioner for necessary notifications and commitments.
  • Handling administrative duties related to warehouse operations and removals customer communication.
  • Overseeing forklift operations, administrative functions, and team supervision.
  • Utilizing the Moveware system to facilitate booking and container movements.
  • Efficiently managing operational schedules and Moveware functions.
  • Approving timesheets and processing expense claims.
  • Addressing inquiries from both removal customers and employees.
  • Establishing and implementing standardized processes and procedures.
  • Providing support in handling removals customer complaints and managing damage reports.


Skills and Qualifications:

  • Necessary understanding of residential and commercial removals & relocations.
  • Proficiency in fleet maintenance and transportation regulations.
  • Skills in leadership and managerial roles.
  • Robust organizational, analytical, and planning abilities.
  • Competence in problem-solving and communication.
  • Background in customer service and computer proficiency.
  • Essential possession of a valid driver's license and physical fitness.
  • Readiness to work Saturdays and adapt to flexible schedules.


Reach out to Alchemy Global Talent Solutions for further information. 

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