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Relocation Consultant

Job Details

  • Posted:9th August, 2023
  • Sector:Relocation Services
  • Location:Stockholm, Stockholms län, Sweden
  • Job Ref:16535
  • Salary:Competitive Salary
A new and exciting role is available for a Relocation Consultant to be based in Stockholm, Sweden.

The Relocation Consultant serves as a point of contact for both assignees and the client and is accountable for providing household goods shipping and relocation services.

Duties include:
  • Manage individual relocations while providing quotes, scheduling outside shipping and moving companies, verifying timelines, and staying in touch.
  • Preparing for overseas moves by doing research, communicating, and making sure that shipping customs regulations and restrictions are followed.
  • Coordinating and managing third-party partners, including scheduling, booking, and evaluating the partner's services.
  • Proactively informing assignees, co-workers, and suppliers during the relocation process.
  • Establishing connections with clients, assignees, and vendors for shipment and relocation.
  • Gaining a thorough understanding of the policies, cultures, and service demands of the allocated clientele.
  • Putting in place and following well defined procedures to guarantee service consistency.

Desired Skills & Experience:
  • In depth knowledge of household goods moving and relocation services both internationally and domestically.
  • Outstanding communication skills and demonstrable customer service experience.
  • Fluency in both English & Swedish essential.
  • Excellent understanding of geography and cultures.
  • Outstanding organisational skills, experience managing multiple projects.
  • The ability to manage and resolve conflicts or high pressure situations.
  • High level working proficiency in all Microsoft office programs.

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