Our client, a highly reputable relocation service provider, is seeking a Relocation & Destination Services Consultant.
We are looking for an experienced DSP relocation expert with strong tenancy & lettings experience to handle relocation services for clients and serve as the primary point of coordination for UK Destination Services.
Hybrid working is available in this role.
Responsibilities of the Relocation DSP Consultant include:
- Acting as the primary touchpoint for coordinating relocation services.
- Directly in charge of overseeing and negotiating tenancies for the assignee.
- Manage all Relocation related tasks, such as home search, and property services including tenancy management, lease negotiation, lettings, cleaners inventory clerks, landlord agents, and dilapidations negotiation.
- Manage the caseload for relocations and ensure customers receive regular updates and follow-ups.
- To advise and oversee all clients' relocation and destination services, including property services like tenancy management and lettings.
- Schedule property check-in and check-out times with the inventory clerk and landlord's representative.
- Provide ongoing guidance and support to both clients and relocating employees.
- Prepare ongoing status reports in accordance with client needs.
- Assess operational effectiveness and recommend process improvements as necessary.
- Review and authorise supplier invoices and invoice correctly for client engagement.
- Establish, develop and maintain a working relationship with transferring (relocating) employee and client HR.
- Execute the pre-assignment briefing and assessment of the client relocation policy as necessary.
- Solid knowledge and experience in Tenant Management, Lettings, and UK Property Services.
- Previous Relocation, Destination Services, and/or UK Property sector experience.
- Being bilingual is advantageous but not essential.
- Exemplary client service abilities.
- Good written and verbal communication skills.