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Relocation DSP Consultant

Job Details

  • Posted:23rd February, 2023
  • Sector:Relocation Services
  • Location:Frankfurt, Germany
  • Job Ref:16163
  • Salary:Competitive + Hybrid work
We are currently partnering with a fantastic, multinational Relocation provider based in Frankfurt to support their search for a Relocation DSP Consultant.

The Relocation DSP Consultant will join Germany Destination Services team, supporting local DSP services whilst acting as the main point of coordination for relocators.

The Role:
  • Play a key role in handling International, inbound and outbound relocations. 
  • Acting as main point of consultancy and coordination with the relocating employee for all related destination services
  • Managing full services including; Home Search, School search, Settling In; Property Rentals, Language & Intercultural training, Local Registrations and Departure Services. 
  •  Liaise and manage external consultants and third-party suppliers related to the relocation service delivery.
  •  Drive the communication with client HR and Global Mobility Managers and with the transferring employees and their families.

Responsibilities of the role include:
  • Coordinating relocation services with assignees
  • Act as direct point of contact
  • Initiate all destination services including home search, school search etc.
  • Setting up utilities, and opening and closing files
  • Case manages relocation files
  • Vendor management and supplier coordination 
  • Arrange temporary accommodation services
  • Stay up to date on local property and real estate trends

Required Skills:
  • Professional experience in the areas of relocation, global mobility, or human resources
  • Fluency in English and German, written and verbal
  • Good communication / negotiation / organization skills 
  • Confident handling of MS Office (Outlook, Excel, Word and PowerPoint)
  • Team player with proactive, can-do attitude and problem/conflict solving skills. 
  • Intercultural competence and desire to work and grow in an international environment
  • Excellent interpersonal and problem-solving skills
  • Versatile, attentive to details, well-organized with a consistent work ethic
  • Have sound understanding of relocation and destination services
  • Great customer service experience 

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