A fast-developing global services provider is looking to hire a Relocation & Global Mobility Consultant to join their team in Brazil.
Previous experience working for a Relocation, Moving or Global Mobility management company is essential.
Scope:
- Deliver and coordinate full cycle international relocation services
- Ensure excellent service delivery
- Maintain client satisfaction at all time
- Consult on moving, relocation and global mobility processes
Further duties include:
- Deliver pre-assignment relocation briefings
- Understand and explain client global mobility policies and procedures
- Coordinate relocation services not limited to, household goods moves, destination services, immigration etc.
- Support external supplier management for third-party service delivery
- Create client reporting and handle invoicing
- Deliver advice and support to relocating employees throughout their relocation
- Ensure compliance throughout the international assignment life
- Managing relocation casefiles
- Foster professional relationships
- Deliver high-touch customer service
Required experience
- Trilingual - Fluent English, Spanish and Portuguese
- Experience working for a Relocation, Moving or Global Mobility provider
- Ability to manage end-to-end relocations
- Strong understanding of global mobility and relocation policy management and the household goods shipping process
- Cultural awareness and excellent communication skills
- Excellent project management skills
- Advanced IT skills in web programs and MS office