We are partnering with a leading organisation in the relocation and global mobility sector to recruit a highly organised and proactive Relocation Team Administration Assistant.
This is a 9-month fixed term contract, with the potential for extension, offering the opportunity to support a fast-paced Client Services team and contribute to the smooth coordination and delivery of relocation services.
Key Responsibilities:
- Provide inbox management and cover for Relocation Consultants during periods of absence.
- Maintain internal systems and databases to ensure all client files remain accurate and up to date.
- Set up move records and support the allocation of new relocations.
- Provide database support, including vendor management, benefits updates, and ongoing data integrity checks.
- Draft client correspondence and internal documentation to support service delivery.
- Carry out regular data audits to uphold compliance standards.
- Assist with the creation, formatting, and preparation of reports and presentations.
- Support internal training scheduling and administrative coordination.
- Collaborate with team members to resolve client and file-related queries.
- Monitor deadlines and ensure all administrative tasks are completed on schedule.
- Participate in department-wide process improvement initiatives.
- Complete additional tasks as directed by a Customer Experience VP, Director, or Manager.
- Provide general administrative support to the wider Client Services and Relocation teams.
Responsibilities:
- Proven experience in an administrative role within an office or remote working environment.
- Experience in the relocation or global mobility sector is advantageous but not essential.
- Strong proficiency in Microsoft Office suite and confidence with client management systems.
- Experience with database management, including updating and maintaining data accuracy.
- Excellent oral and written communication skills.
- Strong ability to multi-task, prioritise work, and meet deadlines within a fast-paced environment.
- High attention to detail and strong organisational skills.
- A supportive team player with strong problem-solving abilities.
- Excellent customer service skills and a proactive, service-focused mindset.