This role involves managing the end-to-end coordination of commercial moves for various clients. The successful candidate will excel in customer service, handle multiple projects efficiently, and ensure every move runs seamlessly.
Responsibilities:
- Oversee the planning and execution of commercial moving projects from initiation to completion, ensuring deadlines are met.
- Act as the primary liaison for clients, addressing inquiries and resolving concerns promptly.
- Create comprehensive move plans, including schedules and timelines, tailored to client needs.
- Coordinate with internal teams, drivers, and crews to ensure smooth move operations.
- Evaluate move requirements and provide accurate cost assessments.
- Handle all move-related documentation, including contracts, permits, and invoices.
- Address and resolve logistical challenges that arise during the move process.
- Monitor project progress to ensure alignment with client expectations and company standards.
- Maintain accurate and up-to-date records of client interactions and project details.
- Stay updated on industry trends and best practices to continually improve services.
Requirements:
- Previous experience in move coordination within the moving industry is required
- Exceptional organizational skills and the ability to juggle multiple tasks efficiently.
- Strong communication and interpersonal skills, with a client-focused approach.
- Proficiency in scheduling and project management tools and software.
- Familiarity with commercial moving procedures, equipment, and safety standards.
- Capability to work in a fast-paced environment and adapt to shifting priorities.
Reach out to Alchemy Global Talent Solutions today!