Back to Jobs

Removals Move Coordinator

Job Details

  • Posted:2nd December, 2023
  • Sector:Moving Services
  • Location:Cullompton, Devon, United Kingdom
  • Job Ref:16985
  • Salary:£22,000
Alchemy is currently seeking an experienced Removals Move Coordinator to become a valuable addition to our client's team in Cullompton.

In this role, the successful candidate will serve as the primary point of contact for removal customers throughout their entire moving process, offering comprehensive end-to-end support.

  • As a Removals Move Coordinator, you will be the single point of contact for the consumer throughout the removals procedure.
  • Maintain the highest standards of communication and customer service, consistently meeting KPIs and objectives.
  • Demonstrate the ability to promote premium removal goods and services.
  • Enhance removal sales opportunities by gaining a deeper understanding of client needs and improving the overall customer experience.
  • Provide timely and professional responses to removal administrative inquiries.
  • Ensure compliance with company and legal standards when processing removal documentation.
  • Participate in scheduled Move coordination team briefings and meetings.
  • Manage finances effectively.
  • Efficiently handle all incoming removal calls and inquiries.
  • Transform removal requests into quotes.
  • Adhere to the three-call procedure for follow-ups.
  • Manage removal customer inquiries and address complaints.
  • Undertake additional tasks as required.

  • Strong organizational skills and the ability to prioritize tasks effectively.
  • Collaborative mindset with a willingness to share best practices.
  • Approach tasks with enthusiasm, drive, and a positive "can-do" attitude.
  • Demonstrated flexibility and adaptability.
  • Effective communication at all levels.
  • Exhibit problem-solving capabilities.
  • Establish and maintain rapport with removal clients.
  • Proficiency in Excel, Word, and Office applications.
If you are interested, please apply to Alchemy Global Talent Solutions today. We look forward to hearing from you.


Apply For This Job