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Removals Self-Storage Operations Supervisor

Job Details

  • Posted:4th July, 2024
  • Sector:Moving Services
  • Location:Bristol , United Kingdom
  • Job Ref:17624
  • Salary:£30,000 Base + Performance-Related Pay

Our client, a leading International Moving & Storage company based in the Bristol area, specialising in domestic and commercial removal & storage solutions, is seeking a motivated and experienced Removals Self-Storage Operations Supervisor to join their growing team. 

As the Removals Self-Storage Operations Supervisor, you will oversee the day-to-day operations of the self-storage facility, manage a small operations team, and drive sales through effective customer relationship management and sales strategies.

Responsibilities:

  • Supervise and coordinate all activities within the self-storage facility.
  • Maintain high standards of cleanliness, security, and accessibility for storage units.
  • Monitor inventory levels to meet demand from prospective clients.
  • Oversee maintenance and repairs of storage units and facilities.
  • Develop and execute sales strategies to achieve revenue targets and maximize occupancy rates.
  • Provide exceptional customer service, handling removals & storage inquiries and maintaining client relationships.
  • Conduct tours and presentations for potential removals & storage customers.
  • Negotiate and finalize rental agreements and contracts.
  • Lead, train, and mentor the operations team to foster a positive work environment.
  • Schedule tasks and ensure smooth daily removals & storage operations.
  • Conduct regular performance evaluations and provide feedback for improvement.
  • Prepare reports on facility operations, sales performance, and occupancy rates.
  • Ensure compliance with company policies, procedures, and safety standards.


Requirements:

  • Proven experience managing a self-storage facility or similar operational role within the removals & storage industry.
  • Strong removals sales and customer service skills with a demonstrated ability to achieve sales targets.
  • Excellent leadership and team management abilities.
  • Understanding of facility management practices, including maintenance and security protocols.
  • Effective communication and interpersonal skills.
  • Proficiency in MS Office; experience with storage management software are advantageous.
  • Flexibility to work weekends or evenings as required.


Contact Alchemy today if you believe you might be a good fit for this position!

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