Alchemy are working with of well-established removals company that are looking for a Sales and Customer Service Assistant to join their removals team in North-West London. 
 
Responsibilities:
<ul>
	<li>Answering incoming telephone and email inquiries&nbsp;promptly.</li>
	<li>Providing a tailored removals&nbsp;quotation.</li>
	<li>Stay up-to-date on new products, services, and policies.</li>
	<li>Following up on removals quotations.</li>
	<li>Collect and report customer feedback&nbsp;to ensure that best practice is recognized and maintained.</li>
	<li>Booking in removal jobs and ensuring the customer has a smooth move.</li>
	<li>Arranging storage inspections, collection and deliveries.</li>
	<li>Offer support and solutions to removal&nbsp;customers in accordance with the company's&nbsp;policies.</li>
	<li>Other removal&nbsp;duties as requested.</li>
</ul>
 
Requirements:

<ul>
	<li>Previous experience within the removals industry&nbsp;would be desirable, but not essential.</li>
	<li>An excellent telephone manner.</li>
	<li>A hard work ethic and professional approach.</li>
	<li>Great time management.</li>
	<li>Excellent customer service skills.</li>
	<li>Engage with customers in a friendly and professional manner while actively listening to their concerns.</li>
	<li>Driven attitude and ability to work as part of a team and individually under management.</li>
	<li>Computer literate with strong knowledge of the Microsoft software.</li>
</ul>

Alchemy are working with of well-established removals company that are looking for a Sales and Customer Service Assistant to join their removals team in North-West London.

Responsibilities:

	Answering incoming telephone and email...

Sales and Customer Service Assistant

We are partnering with an Aerospace &amp; Defense organisation who is seeking an Aircraft Technician&nbsp;to join their team based in Milwaukee, WI.

This position is responsible for maintaining and altering items the Repair Station is authorized to work on.

Responsibilities:

<ul>
	<li style="margin-bottom:0cm">Maintain and/or modify aircraft parts in compliance with component maintenance manuals, technical orders, or equivalents</li>
	<li style="margin-bottom:0cm">Verify that any tooling or test equipment that requires calibration is up to date and in good working order prior to use</li>
	<li style="margin-bottom:0cm">Enters data into the ERP system, which keeps track of work completed</li>
	<li style="margin-bottom:0cm">Enters orders into the ERP system for parts required for repair or overhaul</li>
	<li style="margin-bottom:0cm">Performs in-process inspections as approved on the Roster</li>
	<li style="margin-bottom:0cm">Verifies that consumables are not past their expiration date, if applicable</li>
</ul>

&nbsp;

Requirements:

<ul>
	<li style="margin-bottom:0cm">Prior Military or Civilian experience is desired in maintenance working the class of parts the Repair Station processes on; e.g. Actuators, Brakes, Wheels, Valves, Electrical Parts, Electronic/Avionics, Landing Gear, Hydraulics, Mechanical, Pneumatics, and Fuel</li>
	<li style="margin-bottom:0cm">Associates degree in a technical area or an FAA Airframe or Airframe &amp; Powerplant is desired</li>
	<li style="margin-bottom:0cm">Ability to use various, basic measurement and inspection equipment such as calipers, multimeters, dial gauges, and micrometers</li>
</ul>

Training:

<ul>
	<li style="margin-bottom:0cm">Initial Training as outlined in the Training Manual</li>
	<li style="margin-bottom:0cm">Annual/Recurrent Training as posted on the Training Log, S3RS-FM-100</li>
	<li style="margin-bottom:0cm">Pentagon Basics</li>
	<li style="margin-bottom:0cm">Export &amp; ITAR compliance</li>
	<li style="margin-bottom:0cm">ESD Handling</li>
	<li style="margin-bottom:0cm">Human Factors</li>
	<li style="margin-bottom:0cm">Accomplishing work under EASA approval</li>
	<li style="margin-bottom:0cm">OJT Tracked on the Training Log regarding class of parts such as Actuators, Brakes, Wheels, Valves, Electrical Parts, Electronic/Avionics, Landing Gear, Hydraulics, Mechanical, Pneumatics, and Fuel.</li>
</ul>

This organisation will provide relocation support for experienced individuals

We are partnering with an Aerospace &amp; Defense organisation who is seeking an Aircraft Technician to join their team based in Milwaukee, WI.

This position is responsible for maintaining and altering items the Repair Station is authorized to...

Aircraft Technician

A new and exciting opportunity is available for an aspiring Client Service Administrator in Long Island City!

Our client is a market leader in the Fine Art Shipping world and is rapidly expanding their business, as well as their team. They are looking for a talented and committed individual to join them on their journey of success and be part of their major development.

The right candidate will be able to collaborate and communicate effectively, while bringing a positive attitude to the workplace. In addition, the ability to discreetly work with sensitive information is vital for this role.

Responsibilities:

<ul>
	<li>Handle all incoming and outgoing phone, mail communications and answer queries in a time efficient manner.</li>
	<li>Welcome visitors and address questions, concerns and requests, as well as screen their credentials and ensure that security protocols are followed.</li>
	<li>Ensure that all visitor identities have been verified, upholding all security protocols.</li>
	<li>Complete a majority of administrative tasks and take care of office supplies logistics, consistently following company policies, ethics codes and rules.</li>
</ul>

Requirements:

<ul>
	<li>Enthusiastic and driven collaborator, able to multitask and work in a dynamic environment.</li>
	<li>Excellent at completing office related tasks, including administration, communication and organisation.</li>
	<li>Great customer service skills.</li>
	<li>Professional conduct across all duties on and off site.</li>
	<li>Creativity and interest for arts would be an asset.</li>
</ul>

A new and exciting opportunity is available for an aspiring Client Service Administrator in Long Island City!

Our client is a market leader in the Fine Art Shipping world and is rapidly expanding their business, as well as their team. They are...

Client Services Administrator

We are actively seeking a skilled Immigration Consultant to join our client in their Singapore team.&nbsp;

The successful immigration consultant will manage immigration cases from start to finish for corporate clients and consumer clients.

Duties of the Immigration Consultant:

<ul>
	<li>Be the main point of contact for Immigration related matters</li>
	<li>Maintain client and assignee files</li>
	<li>Manage the visa and immigration application process from start to finish</li>
	<li>Support to corporate and independent clients regarding mobility and immigration needs</li>
	<li>Handle long and short-term immigration both inbound and outbound</li>
	<li>Advise clients regarding expectations, expenses, timelines and service options</li>
	<li>Ensure invoicing and reporting is complete and approve supplier invoices</li>
</ul>

Skills and Experience:

<ul>
	<li>Preferably 1-3 years of visa and immigration experience in a similar position</li>
	<li>Good working knowledge of Singapore immigration law and regulations</li>
	<li>Immigration case management experience</li>
	<li>Ability to work well under pressure in a fast-paced environment</li>
	<li>Able to manage multiple projects at once, ensuring excellent service</li>
	<li>Knowledge of Immigration Law would be advantageous, but is not essential</li>
	<li>Ability to interpret Immigration Regulations and ensure compliance</li>
	<li>Fluency in English</li>
	<li>Bachelor’s Degree preferred</li>
</ul>

We are actively seeking a skilled Immigration Consultant to join our client in their Singapore team. 

The successful immigration consultant will manage immigration cases from start to finish for corporate clients and consumer clients.

Duties of...

Immigration Consultant 

Our client, a leading Global Relocation &amp; Mobility provider, is actively looking to hire a Country Manager to lead their operation in Sweden. 
 
This position would best suit an experienced leadership level professional from the Relocation, Moving or Global Mobility industry. Our client is open to considering those relocating within Europe. 
 
Key services of the business include but are not limited to Relocation, Destination Services, Global Mobility, Household Goods Moving and Immigration Services.&nbsp; 
&nbsp; 
The Role: 
You will oversee the management of Relocation, DSP Destination Services, Moving and Immigration service provision, business development, and commercial performance for the Swedish office. You will also lead the Scandinavian teams, working closely with European Heads of Operations, Immigration, Account Management and Finance. 
 
You will play a key and significant role in business development and commercial efforts to support and expand the region's economy through new and current business, working closely with the Account Managers to maintain the highest levels of customer service and care. 
&nbsp; 
Your responsibilities will include:
<ul>
	<li>Assuming leadership in managing operations in Sweden, devoting time to coaching managers and team leaders,</li>
	<li>recognising skills and areas for growth, motivating the team and guaranteeing a positive outlook and attitude at work.</li>
	<li>Ensuring that operations function smoothly on a daily basis while adhering to our internal global "One Voice" concept. Regularly assessing the effectiveness and coherence of operational processes, procedures, service plans, and team performance.&nbsp;</li>
	<li>Taking final accountability for our client interactions and collaborating closely with our account management teams.</li>
	<li>Creating solid and reliable working connections in order to maintain, preserve, and maximise the revenue that is earned from our accounts.</li>
	<li>Ensuring that the Account Manager maintains good service delivery in accordance with agreed-upon targets and positioning the company as the client's preferred service partner for their Relocation, Destination Services DSP, Moving and Immigration needs.</li>
	<li>Growing the business through new client acquisition, implementation, and business growth with current clients is a crucial component of the role.</li>
	<li>Creating new business prospects and ensuring that these partnerships are culturally aligned with our business.</li>
	<li>Achieving and exceeding the 5-Year Business Plan objectives for success.</li>
	<li>Solving problems and improving processes, always thinking internationally, collaborating with other worldwide offices.</li>
	<li>Ensuring operational compliance with policies and procedures and influencing any modifications required to satisfy regulatory requirements.</li>
	<li>Handling customer complaints and service problems as the senior point of escalation.</li>
	<li>Collaborate with HR to ensure policies are followed.</li>
</ul>
&nbsp; &nbsp; &nbsp; &nbsp; 
Requirements:

<ul>
	<li>Extensive knowledge of Relocation, Destination, Immigration or Moving services.</li>
	<li>Being fluent in English is essential. Swedish language is preferred but not essential.</li>
	<li>Experience managing a Swedish company and/or proven work experience in senior management roles in the Global Relocation services sector.</li>
	<li>Exceptional people management skills.</li>
	<li>Strong negotiation ability and business acumen.</li>
	<li>Ability to act as a brand ambassador.</li>
	<li>Passion and dedication to working in the expatriate services sector within a client-facing and service-focused industry.</li>
	<li>Strong understanding of competitors in the global mobility and relocation space.</li>
</ul>

Our client, a leading Global Relocation &amp; Mobility provider, is actively looking to hire a Country Manager to lead their operation in Sweden.

This position would best suit an experienced leadership level professional from the Relocation,...

Country Manager – Global Relocation & Mobility

Our client is a hugely successful International Auction House, we are assisting them in their search for an experienced Global Head of Wine in London to look after consignments, set up sales, bring in buyers and contribute as part of the global senior management team. 
 
Responsibilities:
<ul>
	<li>Accountability for Global Wine Team’s profit and loss including forecasting and budgeting for yearly sales.</li>
	<li>Managing recruitment, development, engagement and performance of the Global Wine Department.</li>
	<li>Collaborating with the Client Development Team to create a worldwide client growth strategy, and with the Regional Managing Directors to build plans to promote new business prospects for the department.</li>
	<li>Working as the senior international business developer to meet the department sales budgets set for each region.</li>
	<li>Sourcing Wine for sales in the UK, US, Asia &amp; Europe offices.</li>
	<li>Overseeing online wine auctions.</li>
	<li>Keep in touch with established wine collectors to encourage future business with the company, whether as buyers or sellers.</li>
	<li>Keep in touch with established trade contacts to encourage future business with the company.</li>
	<li>Keeping an up-to-date database of customers – both buyers and sellers of wine – for the Global Wine department.</li>
	<li>Support with global exhibition events as needed.</li>
	<li>Remain aware of competitors’ strategies in order to stay ahead of the market.</li>
	<li>Promote the Global Wine department at events.</li>
	<li>Encourage team development and learning.</li>
	<li>Valuate customers property both in the office and at other locations as necessary.</li>
	<li>Collaborate with the Chief Marketing Office to produce marketing campaigns for the Global Wine Department.</li>
</ul>
 
Requirements:

<ul>
	<li>Good time management and organisation abilities.</li>
	<li>10-15 years’ experience with wine sales ideally within an auction house setting.&nbsp;</li>
	<li>Experience with online wine auctions an advantage.</li>
	<li>Strong sales and pipeline management skills.</li>
	<li>Excellent written and verbal interpersonal and communication skills.</li>
	<li>Flexibility and the capacity to work well with others.</li>
	<li>Capable of working under pressure and under tight deadlines; knowledge of the Spirit trade within a global auction house is advantageous.</li>
	<li>Proficiency in a European language is advantageous.</li>
	<li>Proficient word processing abilities and familiarity with Excel and Microsoft.</li>
</ul>

Our client is a hugely successful International Auction House, we are assisting them in their search for an experienced Global Head of Wine in London to look after consignments, set up sales, bring in buyers and contribute as part of the global...

Global Head of Wine

Country Manager - Global Mobility &amp; Relocation Services 
&nbsp; 
Our client, a leading Global Relocation &amp; Mobility provider, is actively looking to hire a Country Manager to lead their operation in Sweden. 
 
This position would best suit an experienced leadership level professional from the Relocation, Moving or Global Mobility industry. Our client is open to considering those relocating within Europe. 
 
Key services of the business include but are not limited to Relocation, Destination Services, Global Mobility, Household Goods Moving and Immigration Services.&nbsp; 
&nbsp; 
The Role: 
You will oversee the management of Relocation, DSP Destination Services, Moving and Immigration service provision, business development, and commercial performance for the Swedish office. You will also lead the Scandinavian teams, working closely with European Heads of Operations, Immigration, Account Management and Finance. 
 
You will play a key and significant role in business development and commercial efforts to support and expand the region's economy through new and current business, working closely with the Account Managers to maintain the highest levels of customer service and care. 
&nbsp; 
Your responsibilities will include:
<ul>
	<li>Assuming leadership in managing operations in Sweden, devoting time to coaching managers and team leaders,</li>
	<li>recognising skills and areas for growth, motivating the team and guaranteeing a positive outlook and attitude at work.</li>
	<li>Ensuring that operations function smoothly on a daily basis while adhering to our internal global "One Voice" concept. Regularly assessing the effectiveness and coherence of operational processes, procedures, service plans, and team performance.&nbsp;</li>
	<li>Taking final accountability for our client interactions and collaborating closely with our account management teams.</li>
	<li>Creating solid and reliable working connections in order to maintain, preserve, and maximise the revenue that is earned from our accounts.</li>
	<li>Ensuring that the Account Manager maintains good service delivery in accordance with agreed-upon targets and positioning the company as the client's preferred service partner for their Relocation, Destination Services DSP, Moving and Immigration needs.</li>
	<li>Growing the business through new client acquisition, implementation, and business growth with current clients is a crucial component of the role.</li>
	<li>Creating new business prospects and ensuring that these partnerships are culturally aligned with our business.</li>
	<li>Achieving and exceeding the 5-Year Business Plan objectives for success.</li>
	<li>Solving problems and improving processes, always thinking internationally, collaborating with other worldwide offices.</li>
	<li>Ensuring operational compliance with policies and procedures and influencing any modifications required to satisfy regulatory requirements.</li>
	<li>Handling customer complaints and service problems as the senior point of escalation.</li>
	<li>Collaborate with HR to ensure policies are followed.</li>
</ul>
&nbsp; &nbsp; &nbsp; &nbsp; 
Requirements:

<ul>
	<li>Extensive knowledge of Relocation, Destination, Immigration or Moving services.</li>
	<li>Being fluent in English is essential. Swedish language is preferred but not essential.</li>
	<li>Experience managing a Swedish company and/or proven work experience in senior management roles in the Global Relocation services sector.</li>
	<li>Exceptional people management skills.</li>
	<li>Strong negotiation ability and business acumen.</li>
	<li>Ability to act as a brand ambassador.</li>
	<li>Passion and dedication to working in the expatriate services sector within a client-facing and service-focused industry.</li>
	<li>Strong understanding of competitors in the global mobility and relocation space.</li>
</ul>

Country Manager - Global Mobility &amp; Relocation Services
 
Our client, a leading Global Relocation &amp; Mobility provider, is actively looking to hire a Country Manager to lead their operation in Sweden.

This position would best suit an...

Sales and Customer Service Assistant

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