We are assisting our client, a leading immigration services provider, in their search for a Senior Immigration Consultant.

In return, you will receive a competitive salary, bonus and hybrid working option.

Responsibilities:

• Serves as the primary point of contact for clients, helping them with immigration-related matters and.
• As required by the relevant government authorities, prepare and submit various government forms along with the necessary supporting paperwork.
• Draft thorough advice on the fundamentals of Belgium immigration.
• Be able to explain fundamental Belgian immigration legislation in clear language and conduct basic legal discussions on immigration-related subjects with government authorities, colleagues, and clients.
• Organise the legal and administrative processes related to immigration issues for particular clients.
• Able to pro-actively market the company’s services to clients by advising them on risks that they may not be aware of.
• Record every action in company software.
• Keep extensive records, including internal and external databases (as requested by the client) that include all immigration-related information handled by the company, such as the client's current status regarding Belgium residency and/or work permit, as well as updates about any ongoing procedures involving company software. 
• Deal with volatile clients in an empathetic manner.
• Oversee various caseloads for various clients.
• Create and uphold precise deadlines for every case, enabling you to effectively manage expectations.
• Oversee client-specific reports detailing the status of the application, residency permit, or work permit, fees paid thus far, and ongoing work being done.
• Possesses interpersonal and client-handling skills, being the first port of call when clients need guidance on Belgian immigration issues.
• Understand when clients may need to have a discussion over the telephone rather than by email.
• Accurately and timely billing.

Requirements:

• 5 years of Belgium immigration experience.
• Degree holder (preferably in Law).
• Fluent in English, Dutch and French language.
• Ideally have some connections in the immigration community in Belgium.
• Good team player who gets along with both internal and external stakeholders and who is sensitive to the needs of the company and its objectives.
• Keen to develop knowledge of Belgium immigration laws and regulations.
• Computer literate.