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Technical Support

Job Details

  • Posted:6th September, 2023
  • Sector:Transport
  • Location:Dusseldorf, Germany
  • Job Ref:16833
  • Salary:Competitive
Our client is looking for a Technical Support Advisor to join their team in Dusseldorf, Germany.

Key Duties;
  • Provide technical support to European customers
  • Undertake customer visits, independently and as part of a team 
  • Provide advice to customers with technical matters, and propose strategies to resolve issues or improve customer satisfaction 
  • Prepare and conduct product presentations and demonstrations to clients, successfully being able to showcase the features and benefits 
  • Promptly and effectively address technical inquiries and issues
  • Collaborate with members of the technical team to customise solutions 

  • 5+ Years experience in a similar position and field 
  • Excellent English communication skills 
  • Production/Product development experience related to Ceramic Material is desirable 
  • Technical support experience 
  • Demonstratable knowledge of the European Market 

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