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Global Relocation Specialist (Remote)

Job Description

We have a fantastic opportunity for a Global Relocation Specialist to work remotely in Munich, whilst delivering end-to-end relocation and mobility services for a Technology client.

The Global Relocation Specialist will serve as the key point of contact for the Technology client, managing their relocation program.

 

This position offers full-time remote working from Munich, Germany.


Responsibilities of the Global Relocation Specialist include:

  • Act as main point of contact for client global relocation issues and queries, solving problems that arise

  • Liaising with internal teams whilst serving as the direct point of Client contact for relocation services

  • Carry out the pre-assignment briefings and client relocation policy review globally as required

  • Handle all components of Relocation, Global Mobility and Destination Services

  • Manage all Relocation activities for the client globally not limited to corporate housing, expense management, household good moving and DSP

  • Coordinate and manage vendors and suppliers as needed

  • Attend corporate client meeting as required

  • Serve as point of escalation, proposing suitable solutions to common challenges

  • Ensure regular follow-ups are conducted with the client

  • Provide continued advice and support to both clients and relocating employees

  • Foster professional working relationship with the client and assignee

  • Evaluate operational efficiency and recommend process improvement

 

Ideal Candidate:

  • Minimum of 3 years’ experience working in the global mobility and relocation sector

  • Strong customer service skills with excellent communication

  • Highly organised with the ability to prioritise tasks

  • Able to be calm and professional under pressure

  • Knowledge of the end-to-end relocation processes, working with suppliers

  • Ability to work under pressure

  • Ability to handle multiple requests and prioritise

  • Strong verbal and written communication skills, fluent in English and German