A Freight Forwarding organisation are looking for an Export Coordinator to join their team in Essex. Responsibilities;
<ul>
<li>Communicating with customers, hauliers and carriers.</li>
<li>Completing customs entries from start to finish</li>
<li>Responsible for checking country requirements</li>
<li>Raising Certificates of origin for export shipments</li>
<li>Raising export documentation and manifests.</li>
<li>collections making sure to meet vessel/ flight deadlines.</li>
<li>Checking vessels/flights</li>
<li>Preparing shipping documentation for exports</li>
<li>Arranging bookings with lines and carriers.</li>
<li>Booking and arranging</li>
<li>Invoicing, liaising with and sending pre alerts to overseas agents.</li>
</ul>
 Skills Required;
<ul>
<li>Experience working within exports within a freight forwarder</li>
<li>Experience handling air freight and sea freight</li>
<li>Completion of export documentation</li>
<li>Customs entries experience</li>
<li>Proficient in MS Office</li>
<li>Experience using CNS, Destin8 and Multi freight</li>
</ul>

Export Coordinator

We are looking for an experienced Commercial Sales & Surveying professional to join our client’s team in Bangkok. The role will be responsible for leading the Commercial Sales team, helping to maximise profitability, efficiency by providing high level service delivery as well as winning & retaining new business. The ideal candidate will have previous experience within Commercial Move Management, with a particular focus on Pricing, Surveying & Sales. 
 
Key Responsibilities:
<ul>
	<li>Drive revenue growth and market penetration within Thailand's commercial moving sector.
	<li>Lead the commercial moving sales and surveying team to surpass personal and collective targets.
	<li>Foster team development through mentoring and coaching.
	<li>Cultivate and validate commercial moving sales opportunities to ensure a robust pipeline.
	<li>Strategically collaborate with internal stakeholders to optimize sales processes and pricing strategies.
	<li>Enhance operational efficiency and client satisfaction by liaising with cross-functional teams.
	<li>Manage tender processes in adherence to company protocols.
	<li>Cultivate and nurture relationships with local vendors, overseas agents, and partners.
	<li>Support regional marketing efforts to amplify brand visibility and consistency.
	<li>Conduct pre-move surveys and engage in lead generation activities to expand the client base.
</ul>
 
Split of Core Functions and Responsibilities: 
Team Support, Leadership & Sales:

<ul>
	<li>Mentor and guide the commercial sales team towards excellence.
	<li>Drive a healthy sales pipeline and ensure objective attainment.
	<li>Assist in RFP preparation and presentation delivery.
	<li>Conduct regular meetings to foster commercial sales team performance.
</ul>
Personal Targets and Activity:

<ul>
	<li>Develop a robust personal pipeline and conduct pre-move surveys.
	<li>Actively engage with prospects to generate leads and convert sales opportunities.
</ul>
Sales Strategy:

<ul>
	<li>Prepare RFPs, formal proposals, and presentation content.
	<li>Collaborate closely with regional stakeholders to align sales strategies.
	<li>Cultivate relationships with department heads and managing directors during budgeting periods.
</ul>
Branding, Networking & Marketing:

<ul>
	<li>Collaborate with marketing teams to enhance brand messaging.
	<li>Support the development of new collateral branding.
	<li>Attend local networking functions to bolster brand visibility.
</ul>
 
Required Skills:

<ul>
	<li>Demonstrable industry knowledge and sales management experience within Commercial Move Management.
	<li>Proficiency in presentation, written communication, and financial analysis.
	<li>Strong interpersonal skills with the ability to collaborate across departments.
	<li>Proven track record of exceeding sales targets and closing ratios.
	<li>Experience with Salesforce is advantageous.
</ul>
 
Qualifications:

<ul>
	<li>5-8 years of sales management experience within International Moving or Relocation services.
	<li>Previous surveying & pricing experience would be advantageous.
	<li>Background in B2C sales.
	<li>Bachelor's degree or higher qualification.
	<li>Join our team and be part of a dynamic environment where your expertise drives success in Thailand's commercial landscape.
</ul>

Commercial Sales and Surveying Manager

Alchemy is supporting a leading International Moving & Relocation service provider their search for a Moving Department Manager to join their team in Tokyo, Japan. 
 
The Household Goods Moving Department Manager will be responsible for managing the moving services department across international, domestic and local household goods moving services.  
 
We are seeking an experience moving professional capable of handling inbound moving services and leading the moving department. 
 
Responsibilities of the Household Goods Moving Department Manager:
<ul>
	<li>Manage household goods moving department, ensuring the team is providing high levels of service to both individual and corporate clients
	<li>Directly manage and handle inbound moves and manage the process door to door
	<li>Arrange logistical requirements for household goods shipments for local, domestic and international moves
	<li>Contribute to the ongoing development of the household goods moving department
	<li>Serve as the go to point of contact for escalated issue for the moving team and clients
	<li>Work closely with vendors and suppliers to ensure performance, pricing and services exceed standards
	<li>Manage all aspects of pricing, including RFP pricing, agent quotes, local quotes, agent tariff
	<li>Supervise surveyors to ensure maximization of local bookings
	<li>Partner with the General Manager on revenue forecasting, new staff hiring etc.
	<li>Review and evaluate the strengths and areas for improvement within the department, and implement process improvements 
	<li>Develop new and innovative services for the company to ensure they remain a leader in the household goods moving industry 
	<li>Ensure consistently high levels of service delivery to clients and achieve operational excellence 
	<li>Provide support to sales and business development teams when required
</ul>
Requirements of the Household Goods Moving Department Manager:

<ul>
	<li>Management experience within the household goods moving, relocation and/or logistics sector
	<li>Experience managing a team of staff, with a collaborative and transparent management style
	<li>Committed to driving continuous improvement in all areas of the moving department and able to manage change
	<li>Strong hand on experience coordination door to door moves and relocations
	<li>Passionate about the global mobility, moving and relocation sector
	<li>Excellent attention to detail
	<li>Fluency in English and Japanese
</ul>

Household Goods Moving Department Manager 

Alchemy is assisting one of our well-known clients with their search for a Moving Operations Dispatcher in Austin, TX. 
 
To ensure that the objectives of the firm and the moving services are securely fulfilled, the chosen applicant must be able to optimise hauling opportunities while making efficient use of the equipment.  
 
Responsibilities of the role include:
<ul>
	<li>Reviewing moving requests, accepting, rejecting or negotiating offers.
	<li>Arrange, schedule, and designate relocations to drivers.
	<li>Daily updates to both systems and driver check-ins.
	<li>To surpass service targets by picking up, transferring, and delivering customers' items on schedule and undamaged. Coordinate labour and vehicle needs with dispatchers. 
	<li>Keep an eye on and update equipment listings and preserve the accuracy of any relevant systems' data. 
	<li>Observe moving safety regulations at all times. 
	<li>Keep driver accounts and budgets up to date. 
	<li>Finish the required documentations on time. 
	<li>Monthly reports of the hauling budget to the GM and the hauler. 
	<li>In order to guarantee client pleasure and optimise sales prospects, collaborate closely with relocation coordinators. 
	<li>Work with Claims to lower the ERP of transporters.
	<li>Handle customer concerns, particularly those that come up after regular business hours.
</ul>
 
Requirements of the role include:

<ul>
	<li>Prior experience within the moving and relocation industry
	<li>The capacity to operate autonomously in a busy setting.
	<li>Must be familiar with American geography.
	<li>Strong grasp of the operations process and a strong desire to increase output. 
	<li>Proficiency in comprehending or swiftly acquiring knowledge of industry agreements, tariffs, pricing schemes, and contemporary market patterns. 
	<li>Exceptional interpersonal abilities. 
	<li>The capacity to collaborate with others. 
	<li>Strong communication skills both in writing and speaking. 
	<li>Reliable transportation and a valid driver's licence.
	<li>Capacity to handle and react to disagreements from customers. 
	<li>Strong operational track record and experience in customer service are preferred. 
	<li>To optimise production and efficiency in the operations process, one must be proficient in using a computer and other technology.
</ul>
 
Do the above requirements match your skillset? Contact Alchemy to discuss this opportunity in more detail.

Moving Operations Dispatcher

Alchemy is assisting a well-established moving company with its search for a Accounting Specialist. 
 
Our Client is in urgent need of a Relocation Accounting Specialist with the ability to turn thorough moving estimates into invoices. The perfect applicant will be driven, open to new ideas, and passionate about pursuing greatness. Prior expertise with data entry, billing, or accounting within the moving industry is essential. 
 
Responsibilities of the role include:
<ul>
	<li>Carefully going over all contracts, orders, and service agreements that are connected to moving services.
	<li>Make sure that all financial information is appropriately recorded and reflects the agreed agreements. This includes confirming the amounts, costs, and moving service terms.
	<li>Verify billing rates, to make sure they comply with current moving contracts and pricing structures by conducting routine audits.
	<li>Accountable for updating the invoice to reflect the actual moving expenses incurred.
	<li>To prevent payment delays, make sure the invoices are sent out on time.
</ul>
 
Requirements of the role include:

<ul>
	<li>Prior experience within the moving and relocation industry.
	<li>Ability to prioritise, multitask, and meet deadlines in a fast-paced work environment.
	<li>Excellent organisational and analytical skills.
	<li>High school diploma or G.E.D.
	<li>Proficiency with MS Word, Excel, and computer-based accounting systems.
	<li>Ability to work as a team and demonstrate initiative while being in harmony with and supporting other staff members.
</ul>
 
Do the above requirements match your skillset? Contact Alchemy today!

Accounting Specialist

Alchemy is working with a well-established Moving and Relocation company based in Dallas, TX who are seeking an experienced Relocation Consultant. 
 
This is a sales position focused on generating estimates both in person, over the phone and virtually, meeting with customers and advising on all aspects of the relocation process.  
 
Responsibilities of the Relocation Consultant include, but are not limited to:
<ul>
	<li>Meet with customers either virtually or in person at their home or office to perform surveys and give estimates. 
	<li>Follow up on leads and potential customers, including developing your own independent leads.
	<li>Update and maintain the sales management tools and systems alongside other members of the team. 
	<li>Complete all necessary documentation and make sure it is properly uploaded and filed. 
	<li>Work closely with the move coordinators to ensure that the customers needs are being met. 
	<li>Create activity and productivity reports, making sure that sales goals are being met. 
	<li>Other ad-hoc duties as required. 
</ul>
 
Skills and Requirements:

<ul>
	<li>Sales experience in the household goods relocation/moving industry. 
	<li>Strong written and verbal communication skills. 
	<li>Demonstrable ability to meet sales goals. 
	<li>Strong understanding of the industry and its trends. 
	<li>Ability to travel to client homes and offices within a 50-mile radius of the office. 
</ul>
 
If this role sounds like it would be of interest to you, don’t hesitate to reach out to Alchemy today!

Relocation Consultant

Alchemy is assisting a large moving and relocation firm with their search for a Moving Sales Assistant. 
 
As a Moving Sales Assistant, you will be helping the sales staff make sure that the relocation process has satisfied the customers.  
 
Responsibilities of the role include:
<ul>
	<li>Arranging all aspects of the relocation process.
	<li>Performing administrative and clerical tasks, including making appointments 
	<li>Responding to inquiries from clients, and updating clients on the status of their relocations
	<li>Cooperating with the relevant moving departments and operational personnel. 
	<li>Make sure the moving process runs as smoothly as possible. 
	<li>General moving administration responsibilities.
</ul>
 
Requirements for the role include:

<ul>
	<li>Preferably have some experience in the moving and relocation sector.
	<li>Exceptional communication skills both in writing and verbal.
	<li>Experienced communication and customer service abilities.
	<li>Superior sales abilities
	<li>Remarkable attention to detail and organization skills.
	<li>Strong ability to analyse and solve problems.
	<li>The capacity to assign work appropriately and to prioritise them.
	<li>Proficiency with Microsoft Office Suite or comparable applications. 
	<li>Aptitude for working efficiently in a fast-paced atmosphere.
</ul>
 
Do the above requirements match your skill set? Contact Alchemy today!

Export Coordinator

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