Join a leading removals company in Dublin as a Household Goods Move Coordinator. This exciting opportunity involves managing the end-to-end relocation process for clients, ensuring a seamless and stress-free moving experience. Ideal for professionals with experience in international or domestic HHG relocations.
What You’ll Be Doing
- Coordinating all aspects of household goods moves from origin to destination.
- Managing customer communications, providing updates and support.
- Booking freight, transport, and third-party services.
- Preparing and reviewing move documentation and customs paperwork.
- Liaising with suppliers, agents, and internal teams to ensure timelines are met.
- Handling any issues or delays with professionalism and proactive solutions.
- Ensuring compliance with international shipping and relocation regulations.
- Tracking shipments and providing real-time updates to clients.
- Maintaining accurate move records in the CRM system.
- Collaborating with sales and operations teams to ensure service quality.
- Managing claims and customer feedback processes.
- Supporting pre-move surveys and post-move follow-ups.
What We’re Looking For
- Prior experience in HHG (household goods) relocations is essential.
- Strong communication and customer service skills.
- Ability to manage multiple moves simultaneously and meet tight deadlines.
- Familiarity with international and domestic move processes.
- Attention to detail with excellent organisational abilities.
- Comfortable using CRM and logistics platforms.
Interested? Reach out to Alchemy Global Talent Solutions today.