The Local Moving Dispatcher will be responsible for overseeing Moving & Relocation operations and crew, including scheduling, dispatching, and monitoring daily work assignments.
Responsibilities of the Local Moving Dispatcher:
- Communicate by phone, email, and fax with clients, both internal and external.
- Follow established protocols to receive orders via computer from coordinators.
- Examines coordinators' data entry for correctness and labour coordination.
- Assigns and monitors employees, such as drivers, packers, assistants, and warehouse staff.
- Plans local operations using computer software.
- Upholds timetables for every division's relocation services.
- Fills in as a Certified Weigh Master when necessary.
- Monitors and notifies clients of anticipated arrival timings as necessary.
- Arranges for the removal of trash and debris when needed.
- Arrange for incoming and outgoing storage activities.
- This position may occasionally call for outside on-the-job driving or supervision.
- Addresses issues at work as they come up, whether they have to do with unhappy customers or interactions between staff members and job performance.
- May be needed to carry out all tasks delegated to coordinators as necessary.
- May work on Saturdays and as a late-night dispatcher.
- The position can occasionally call for travel.
Experience Required for the Local Moving Dispatcher:
- Previous experience dispatching within the moving & relocation services sector
- Strong man-management skills
- Highly organised
- Must be able to work independently
If you wish to apply, please contact Alchemy today.