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Operations Manager

Job Details

  • Posted:15th March, 2024
  • Sector:Corporate Housing
  • Location:Singapore
  • Job Ref:17004
  • Salary:Competitive
Alchemy is supporting a leading hospitality provider in their search for a Operations Manager.
 
The Operations Manager will oversee the day-to-day operations, manage and develop staff, ensure guest satisfaction, and conduct ongoing inspection and maintenance of the company's portfolio of serviced apartments.

Role
  • Take responsibility ensuring a first-class guest experience, ensuring that any issues, needs and requests are handled appropriately 
  • Oversee activities of various teams, including Guest Services, Operations, Maintenance, Housekeeping, Warehouse and third party vendors
  • Oversee guest services ensuring all issues are responded to in a timely manner,
  • Develop annual budget for the Operations department
  • Staff management, including mentoring and coaching, training and performance reviews

Requirements 
  • Significant experience in operations leadership in the hospitality industry 
  • Proven leadership and mentoring skills, able to manage, train and support the development of a team of staff 
  • Able to create and manage budgets 
  • Excellent communicator and team player
  • Highly organised and able to meet tight deadlines 
  • Experience with Microsoft Office products

 

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