The Operations Manager will have a hands-on role in the company, in addition to scheduling and overseeing workers, maintaining customer happiness, managing daily moving operations, and continuing proper portfolio upkeep.
Responsibilities include but not limited to:
- Using the findings of the moving survey to determine the needs of each job, and then allocating workers and vehicles accordingly.
- Managing everyday tasks for the moving journal.
- Ensuring that work is finished on time to accommodate the client's move-in date.
- Finishing and submitting the necessary paperwork.
- Keeping an eye on the jobs completed, any problems, and worker arrival times.
- Giving the move managers job costings.
- Keeping in close communication with the company's other departments to make sure that operations are running as planned.
- Arrange the calendars of external employees and other parties if required.
- Arranging the cargo' arrival and departure from the warehouse.
- Other ad hoc tasks as required.
Skills and requirements:
- At least 3 years of moving and relocation industry experience in operations management.
- Outstanding IT skills, including proficiency with the whole Microsoft Office package.
- Proficient in both written and spoken communication.
- Outstanding personnel management abilities.
- A motivated and inspiring work ethic.
- The capacity to establish and preserve solid connections with both external parties and the company's internal departments.
Please do not hesitate to contact Alchemy Global Talent Solutions right away if this role is of interest!