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Branch Manager

Job Details

  • Posted:4th July, 2025
  • Sector:Moving Services
  • Location:Charlotte, North Carolina, United States
  • Job Ref:18530
  • Salary:Competitive
Branch Manager – Charlotte, NC

Are you an experienced leader in the moving industry ready to oversee operations in one of North Carolina’s most vibrant cities? Our client seeks a dynamic Branch Manager to lead their Charlotte-based team, driving operational excellence and customer satisfaction in the relocation sector. Join a well-established company and take your moving industry career to the next level.

What You’ll Be Doing:
  • Overseeing daily operations of the Charlotte branch to ensure smooth relocation services
  • Managing a team of movers, drivers, and administrative staff
  • Ensuring compliance with DOT, safety, and company policies
  • Leading local and long-distance household goods (HHG) relocations
  • Building and maintaining strong client relationships
  • Conducting job site visits to monitor service quality
  • Managing budgets, forecasts, and financial reporting for the branch
  • Developing strategies to improve operational efficiency
  • Hiring, training, and evaluating team performance
  • Coordinating with sales and customer service teams
  • Resolving escalated customer issues promptly
  • Driving revenue growth through business development efforts

What We’re Looking For:
  • Proven leadership in the moving and relocation industry
  • Experience managing commercial/O&I and/or HHG moving operations
  • Strong understanding of DOT regulations and compliance
  • Ability to manage budgets and branch-level P&L
  • Excellent communication and customer service skills
  • Experience supervising diverse teams in a high-paced environment

Interested? Reach out to Alchemy Global Talent Solutions today.

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