We’re seeking an experienced General Manager to lead operations in Chicago, IL, for a company in the moving and relocation sector. This is a high-impact role responsible for overseeing business growth, operational excellence, and team leadership in one of the region’s most competitive markets. Ideal for a strategic thinker with hands-on experience in relocation services.
What You’ll Be Doing:
- Lead daily operations of the moving and relocation branch
- Develop and implement business strategies to drive profitability
- Manage P&L, budgeting, and financial performance
- Oversee sales, customer service, and logistics functions
- Ensure compliance with industry regulations and safety standards
- Recruit, train, and manage operational and administrative teams
- Build and maintain relationships with corporate clients and partners
- Monitor service quality and implement process improvements
- Coordinate with national and international moving partners
- Analyze performance metrics and report to executive leadership
- Support pricing, rate negotiations, and contract renewals
- Drive a culture of excellence and accountability
What We’re Looking For:
- Proven experience as a General Manager in moving/relocation services
- Strong leadership and team management skills
- Deep knowledge of household goods and/or office & industrial relocations
- Financial acumen and experience managing budgets and P&L
- Excellent client relationship and negotiation abilities
- Ability to thrive in a fast-paced, competitive environment
Interested? Reach out to Alchemy Global Talent Solutions today.