An award-winning moving services company, based in North-West London are seeking a dynamic Sales & Operations Director. This role will oversee both sales and operational aspects of their domestic, International and commercial moving services. This role offers a competitive base salary, along with the unique opportunity for equity participation within the company.

Key Responsibilities:

• Direct and manage the sales & operations teams.
• Drive the sales strategy ensuring effective coverage of both existing and potential markets.
• Perform operational duties, including hands-on tasks assisting with operations on site if necessary to meet company needs and client expectations.
• Maintain an active role in all facets of the sales process, from initial contact and surveying to finalizing deals, ensuring a seamless and effective sales funnel.
• Develop and nurture relationships with industry professionals to expand our network and enhance business opportunities.
• Ensure that clients are provided with an exemplary service and support throughout the moving process.
• Address and resolve client enquiries and complaints promptly, maintaining high standards of customer satisfaction.

Requirements:

• Proven sales & operations leadership experience, within the moving and relocation industry.
• Strong ability to manage both sales and operational tasks effectively, demonstrating a hands-on approach to leadership.
• Excellent networking skills with a track record of successfully promoting services in competitive markets.
• Robust understanding of business and sales principles, with a keen ability to convert inquiries into sales.
• Exceptional communication and organizational skills.