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Sales Administrator - Fluent English and Japanese

Job Details

  • Posted:5th July, 2024
  • Sector:Shipping, Freight Forwarding, Relocation Services, Moving Services
  • Location:Tokyo, Japan
  • Job Ref:17631
  • Salary:Negotiable (DOE)

We are seeking a dedicated and proactive Sales Administrator to join our client's team in Tokyo.
This role is with an international services provider known for delivering exceptional logistics solutions worldwide. As a Sales Administrator, you will play a crucial role in supporting their sales operations, managing client interactions, and ensuring smooth logistical processes. If you have a strong attention to detail, excellent communication skills, and a passion for international trade, we encourage you to apply and become a vital part of our client's dynamic team.

Essential Duties and Responsibilities:

  • Develop new local accounts and explore business opportunities through various channels such as telemarketing, networking, and marketing events.
  • Support the manager in preparing sales documents and scheduling client appointments.
  • Gather costs from freight forwarding companies for Air/Sea/Land shipments and our offices or international partners to assist in quote preparation.
  • Visit operational sites for outbound and inbound shipments when necessary.
  • Collect customs requirements for both origin and destination, and understand the general shipping processes.
  • Record shipment data and quotes using the company’s internal system.
  • Prepare weekly sales reports for meetings and monthly reports for management.
  • Collaborate with the manager to identify the optimal export/import routes based on individual customer needs and document the quote status.
  • Follow up on payment settlements as needed.
  • Assist the manager in managing complaints and resolving any issues that arise.


  • Proficient in written and spoken English & Japanese
  • High degree of professionalism and strong interpersonal abilities.
  • Outgoing, proactive personality with strong interpersonal skills.
  • Prior experience in Freight Forwarding, International Trade, International Hotels, or foreign organizations is preferred.
  • Effective communication skills, both written and in-person.
  • Ability to prioritize and multitask efficiently within set deadlines.
  • Proficiency in MS Office (Word, Excel, PowerPoint) and basic computer skills.
  • College diploma or higher.

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