This is an excellent opportunity for someone with a background in corporate travel who enjoys managing client bookings, delivering excellent customer service and handling complex travel itineraries.
The successful candidate will have experience working within a Travel Management Company (TMC) or corporate travel environment, with strong GDS knowledge and the ability to manage travel arrangements efficiently.
Responsibilities
- Manage domestic and international business travel bookings, including flights, hotels, rail and car hire.
- Handle new reservations, amendments, cancellations and ticketing requirements.
- Use GDS systems such as Amadeus, Sabre or Galileo to research, book and manage travel arrangements.
- Provide expert advice on travel routes, fares, schedules and ticketing options.
- Ensure bookings comply with corporate travel policies and client requirements.
- Build and maintain strong relationships with corporate clients, delivering a high standard of customer services.
- Resolve travel disruptions, schedule changes and last-minute booking requests.
- Identify cost-effective travel solutions while maintaining client satisfaction.
- Maintain accurate booking records and ensure all travel documentation is completed correctly.
Requirements
- Previous experience as a Business Travel Consultant or Corporate Travel Consultant.
- Experience working within a Travel Management Company (TMC) or corporate travel environment.
- Strong working knowledge of at least one GDS system, ideally Amadeus, Sabre or Galileo.
- Experience booking domestic and international flights, hotels and other travel services.
- Good understanding of airline fares, ticketing, reissues and refunds.
- Excellent communication and customer service skills.
- Ability to manage multiple bookings and work effectively under pressure.
- Strong attention to detail and organisational skills.
- Confident handling complex itineraries and last-minute travel changes.