We are assisting a freight forwarder in their search for an Ocean Freight Specialist to join their team in Braintree, Essex. This position offers hybrid working.
Responsibilities:
- Manage ocean imports/exports from booking to final delivery
- Maintain a high standard of customer service
- Ensure that the import/export is forwarded to the customs clearance department
- Respond to client inquiries and resolve any issues that may arise
- Provide freight rates and verify that all required documentation is present for a successful customs clearance procedure
- Ensure customers are fully informed of the progress of their shipments
- Maintain regular contact with colleagues, clients, and suppliers
Required experience:
- At least 1 years Ocean Freight experience
- Capability to exhibit a hands-on, adaptable approach
- Superior communication abilities
- Understanding of customs procedures