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Account Manager

Job Description

A highly reputable company has had a position become available within the Moving and Relocation Industry for our client based in the Alphen aan den Rijn region.

As an Account Manager you will be responsible for ensuring complete satisfaction during the move and deliver high levels of customer services.

Responsibilities:
  • Use of the internet to contact existing and future customers (leads, phone acquisition, or personal visits).
  • Managing existing accounts, as well as following roads that lead to new turnover and maximizing results.
  • Ability to transmit knowledge of quality, health and safety, and environmental elements of operational activities.
  • Adhere to corporate policies and (inter)national laws and regulations.
  • Capable of incorporating potential changes in the areas of quality, health and safety, and the environment suggested by stakeholders.
  • In the event of a colleague's absence or a department's under-staffing, assistance should be offered to ensure job continuity.
Skills & Experience:
  • Have at least 3 years of experience within the Moving and Relocation industry.
  • Resourceful when it comes to finding the finest possible solutions for both external and internal clients;
  • Maintains a proactive awareness of advances in the field and on the market.
  • Has the ability to interact empathically with internal and external customers, as well as partners and legal authorities, both orally and in writing in Dutch and English;
  • Continually monitor all accounts whilst paying close attention to margins and customer satisfaction.
  • Business experience, customer and result-oriented, and great ability to work in a team. 

If you are interested, please apply today with Alchemy Global Talent Solutions!