We are seeking a Bookings and Customer Service Coordinator to join a freight forwarding organisation in Grimsby.

Responsibilities:

• Responsible for bookings and providing customer service information
• Responsible for bookings in the company’s internal software
• Communicate with transport and export planners
• Liaising with clients and customers on the phone
• Processing shipments 

Requirements:

• A high level of organization and attention to detail
• Experience in customer services
• Customer-focused and motivated to provide outstanding service
• Good administration skills
• IT literate
• Problem-solving