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Corporate Move Manager

Job Description

We are partnering with a well established removals company who are looking for a skilled removals Corporate Move Manager to join our clients international removals team based in Kent.

The successful candidate will be responsible for managing to door to door removals coordination on international household goods moves for corporate clients

Responsibilities of the Corporate Move Manager:
  • Manage corporate international removals for clients, overseeing the removals process from initiation to completion
  • Providing accurate guidance and advice to corporate removals clients regarding the removals process and their international moves
  • Partner with the removals client to fully understand needs and advise on removals procedures
  • Serve as the go to point of contacts for the client regarding their international household goods removal
  • Deliver high levels of support and customer service at all times throughout the removal process
  • Liaise with removal clients and corporate accounts to arrange pre-move surveys
  • Calculate volumes, quotes and exchange rates in order to produce international removal quotations
  • Follow up on the quotation with the account/client
  • Liaise with shipping lines/airfreight agencies and subcontractors to ensure that goods are shipped in line with clients’ expectations
  • Process any documentation necessary to ensure service delivery
  • Produce invoices to clients and corporate accounts and liaise with internal Accounts department to ensure payment is received within agreed terms
  • Liaise with insurance brokers and client in the event of a claim
  • Ensure the shipment is carried out in accordance with agreed terms
  • Visit corporate accounts to build upon existing relationships
  • Previous Move Coordination experience within the removals industry
  • Familiarisation with the Moveware Software is desirable
  • A positive and personable attitude with excellent problem-solving skills.
  • Excellent client and customer relationship skills with the ability to liaise confidently with customers.
  • Strong IT and MS Office experience using Outlook, Word, and Excel.

Please reach out to Alchemy today to find out more!