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Destination Services Consultant

Job Description

We are partnering with a global relocation provider in their search for a Destination Services Consultant. The role is fully remote in the UK with all IT equipment provided.

Responsibilities:

  • Serve as the main point of contact for the delivery of relocation and destination services
  • Manage a caseload of relocation files and ensure regular follow-ups are conducted with customers
  • Arrange and coordinate the delivery of relocation and destination services including home search, policy administration; school search, visa & immigration, temporary accommodation and household goods moving
  • Develop and maintain excellent working relationships with assignees and client HR
  • Provide continued advice and support to both clients and assignees
  • Prepare ongoing status reports in line with client’s needs
  • Evaluate operational efficiency and recommend process improvements
  • Review and approve supplier invoices and invoice correctly

Key requirements:

  • 1+ years of experience in the Relocation or Destination Services industry
  • Multi-tasking while always providing excellent customer service
  • Experience traveling and living abroad with cultural awareness is beneficial 
  • Excellent communication skills, both verbal and written
  • Extremely organised with the ability to adopt a hands-on approach
  • Ability to prioritise tasks and meet deadlines
  • Energetic, process driven and the desire to learn
  • IT literate, particularly in Excel and Word
  • Fluent English required, additional languages skills are desirable