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General Manager, Moving Services

Job Description

Our client a moving specialist based in Chicago, IL is seeking an experienced moving General Manager to join their team.

Responsibilities:
  • Looking after the whole sales and operational aspects of a moving services provider.
  • Fairly large branch with a multi-million $ revenue.
  • Large warehousing facility.
  • Approx. around 20 employees and 10 drivers.
  • Manage, develop, encourage and monitor the performance of staff, ensuring high quality work at all times.
  • Spearhead the driving forward of sales and production.
  • Meeting or exceeding all sales, budget and profit objectives.
  • Devise and implement operating procedures that will increase efficiency of the running of the moving and storage.
  • Ensuring the company complies to operating standards, maintaining a positive health & safety culture in the workplace.
  • Identify, address and resolve any business performance related issues in order to achieve a more efficient and streamlined operation.
  • Continuously aim to maintain high levels of customer service across all moving and relocation services.
  • Identify development opportunities for employees, regularly evaluating their current skills and setting new training opportunities.
  • Staying up to date with business trends and changes within the relocation, moving and storage industry.
  • Demonstrating your awareness of the relocation industry, local market, customer and competitor activity.
  • Ensuring all staff understand company goals and deliver a consistent superior service in line with quality standard.
Experience Required:
  • Must have a background working at General Manager level within the moving sector.
  • Previous management proficiency with P & L accountability.
  • Strong operational and sales knowledge of door to door household goods moving, corporate relocations, transport, storage and specialist moves.
  • Highly organized with natural leadership and management skills.
  • Excellent communicator, comfortable liaising with all levels of management and staff.
  • Strong sales and commercial business acumen will be advantageous.
  • High school diploma essential and Associates/Bachelor’s degree is preferred.
  • Strong IT skills with previous experience with MS Office products.

If you wish to apply, please contact Alchemy today!