We are seeking an experienced Global Mobility Consultant to join a fast-developing international mobility and global relocation service provider in Texas.

The Global Mobility Consultant will be required to work in the office for the first 3 months for training and onboarding, thereafter the working structure offers 4 days remote working from home with 1 day in the office each week.

The role:

To serve as the direct point of contact with the client and the relocating assignee for Assignment Management services
To coordinate end-to-end global mobility services for clients relocating employees
To provide a high level of customer service throughout the relocation process, ensuring client satisfaction

Duties include:

Ensuring you have an excellent understanding of client relocation policies and procedures
Creating international assignment letters based on the client relocation policy
Support vendor management of third-party service providers for immigration and taxation
Using the global mobility technology to record data, create reporting and manage assignments
Delivering guidance and advice to relocating employees ensuring they fully understand the policy
Managing the complete international assignment cycle with corporate assignees including; conducting assignee briefing calls, delivering mobility process advice, household good shipping coordination, initiating relocation and destination services
Responsibility for managing a high assignee caseload, ensuring data is recorded correctly
Co-ordinating third-party vendors ensuring services are booked, managed and delivered as required
Developing lasting relationships with both the client and the relocating assignee during the mobility phase

Desired Skills & Experience

Previous experience working in the Global Mobility, HR and Relocation service dealing with International Assignments
Experience coordinating the full international assignment process; mobility policy management, household goods shipping (multi modal), destination services etc.
Knowledge of cross boarded relocations and global mobility processes such as immigration, social security would be advantageous
Excellent communication skills, both verbal and written
Strong client services and relationship building skills
Excellent project management skills
Strong IT skills using MS office

Job Description