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Global Mobility Consultant

Job Description

We are seeking an experienced Global Mobility Consultant to join a fast-developing international mobility and global relocation service provider in Texas.

The Global Mobility Consultant will be required to work in the office for the first 3 months for training and onboarding, thereafter the working structure offers 4 days remote working from home with 1 day in the office each week.

The role:
  • To serve as the direct point of contact with the client and the relocating assignee for Assignment Management services 
  • To coordinate end-to-end global mobility services for clients relocating employees
  • To provide a high level of customer service throughout the relocation process, ensuring client satisfaction

Duties include:
  • Ensuring you have an excellent understanding of client relocation policies and procedures
  • Creating international assignment letters based on the client relocation policy 
  • Support vendor management of third-party service providers for immigration and taxation
  • Using the global mobility technology to record data, create reporting and manage assignments 
  • Delivering guidance and advice to relocating employees ensuring they fully understand the policy
  • Managing the complete international assignment cycle with corporate assignees including; conducting assignee briefing calls, delivering mobility process advice, household good shipping coordination, initiating relocation and destination services
  • Responsibility for managing a high assignee caseload, ensuring data is recorded correctly
  • Co-ordinating third-party vendors ensuring services are booked, managed and delivered as required
  • Developing lasting relationships with both the client and the relocating assignee during the mobility phase

Desired Skills & Experience
  • Previous experience working in the Global Mobility, HR and Relocation service dealing with International Assignments
  • Experience coordinating the full international assignment process; mobility policy management, household goods shipping (multi modal), destination services etc.
  • Knowledge of cross boarded relocations and global mobility processes such as immigration, social security would be advantageous 
  • Excellent communication skills, both verbal and written
  • Strong client services and relationship building skills
  • Excellent project management skills
  • Strong IT skills using MS office