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Trainee, Global Moving Specialist

Job Description

**No experience required – full training provided**

We are looking for motivated professionals with fantastic communication skills to join our client in Alphen aan den Rijn, Amsterdam.

This position will join a global business that specialises in HR, Expatriate Management and Logistics.

You will take on the role of a Global Moving Specialist responsible for managing the international move and relocation process for corporate professionals as they move from one country to another.

This is a full-time office-based role.

The Trainee Global Moving Specialist will communicate with external clients and customers daily via telephone and email therefore needs excellent IT and telephone skills.

What skills are required?

• Fast learner and ability to absorb knowledge

• Fluent in English & Dutch, with professional communication skills

• Desire to succeed and develop a long-term career within the same company

• Pro-active working attitude with natural commercial acumen

• Strong attention to detail

• Excellent customer service skills, with a desire to achieve customer satisfaction

• Ability to meet deadlines and work well under pressure

• Passionate about customer care

• Logical thinking and great problem-solving skills

• Team player but able to work independently when required

• Advanced IT skills using web programs, Microsoft office products, etc.

• Good numeracy skills

• Cultural awareness

• Preferably Bachelor's degree educated or previous work experience in a similar position

What will the role involve?

• Liaising with professionals who are relocating from one country to another

• Addressing questions and queries and providing customer service support

• Booking pre-move survey appointments so moves can be estimated and priced accordingly

• Calculating costs and rates of moves

• Preparing and sending quotes

• Coordinating freight and transport services

• Preparing and sharing shipping documentation

• Sending invoices and billing

• Keeping all parties up to date during the relocation process

There are excellent opportunities for career progression, development and growth, so if you are looking to start a long-term and successful career, apply today!