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International Move Manager

Job Description

Our client, one of the oldest removal companies in the UK is looking for an International Move Manager to join their team based in Birmingham.

  • Make sure that reservations, movements, and inquiries about removals are handled quickly.
  • Ensure that all relevant parties are appropriately updated in accordance with established timeframes, and that Microsoft Dynamics is updated with removal client data.
  • To organise efficient, timely move management.
  • Make sure to respond to email and removal rate requests quickly.
  • To ensure the best possible customer service.
  • Observe the accounting and transportation schedules.
  • To identify potential buyers from your designated client base and to make sure the removal sales team is informed of these so that they may be developed as necessary.
  • Supporting the remaining removal team members.
  • Attend meetings and actively support the goals of the removal team and the firm in line with SLAs and KPIs.
  • To abide by all H&S requirements and corporate policies in the workplace.

  • Excellent client care.
  • Strong managerial and problem-solving abilities.
  • The ability to prioritise and successfully manage several job files.
  • Having the business sense to make a job more profitable
  • A strategy that can adapt to change.
  • The ability to build relationships with customers, business partners, and suppliers to provide superior customer service.
  • Excellent communication.
  • Time management abilities and able to work well under pressure.
  • A passion for accomplishing all tasks with the highest level of quality and a desire for success.
  • Excel, Word, and Office skills.

If you are interested in this role, please reach out to Alchemy today!